Customer Resources

The following materials are provided for your convenience.  If you do not find the information you are looking for, please contact us at 888.404.4328 or customerservice@4dct.com.

DCT Hosted PBX Portals

Log into the DCT HPBX Administrator Portal

Log into the DCT HPBX Personal Portal

DCT Hosted PBX Learning Resources

Video: DCT Personal Portal Overview (Standard User)

Video: DCT Personal Portal Overview (Premium User)

Quick Start User Guide: Voicemail

Quick Start User Guide: Polycom VVX 300/310

Quick Start User Guide: Polycom VVX 400/410

Quick Start User Guide: Polycom VVX 500/600

Quick Start User Guide: Polycom SoundStation IP 5000

Quick Start User Guide: Polycom SoundStation IP 6000

Quick Start User Guide: Polycom SoundStation IP 7000

DCT Customer Documents

Note: The documents below do not modify any DCT Service Agreement or
Order Form executed prior to October 31, 2015. 

DCT Master Service Agreement

DCT Additional Terms & Conditions

DCT Acceptable Use Policy

DCT HPBX & SIP Services Exhibit

DCT Network Services Exhibit

DCT Voice Services Exhibit

DCT Credit Application

DCT E911 Notice

DCT Letter of Agency Template (LOA)

DCT Toll-Free Responsible Organization Designation Template (RespOrg)

DCT Customer Proprietary Network Information (CPNI) Password Form

DCT HPBX Product Delivery Guide

 

DCT Tariff Information

DCT Pennsylvania Tariff Order

DCT Pennsylvania Tariff

DCT Ohio Pricing